Value First Realty respects your right to privacy We are bound by the Privacy Act. This Act protects information handled by Australian businesses. The Act regulates how we collect, store, use and disclose personal information about you and other individuals.
Collection, Use and Disclosure:
Value First Realty collects personal information only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia. Examples of why we collect personal information may be any of these listed below:-
- As appointed sales agents for clients selling their property;
- As appointed property managers for rental property owners, (including processing tenancy applications and managing tenancy agreements and the tenanted property.)
- To promote and market our services
- To provide information and promote properties for sale and to rent to the market.
- To reply to enquiries and information requests made by individuals.
- For internal business processes such as market research and billing; and
- Where required by law.
How we collect personal information:
In the course of providing our services, we collect personal information in a variety of ways. For example, information is collected when you:
- Ask to be placed on one of our mailing lists
- Open home register
- Apply for a job with us
- Make an enquiry about our services
- Visit our website
- Become a client or debtor of Value First Realty
How we use the information that we collect:
Personal information is used only for the purpose for which it is submitted unless we disclose other uses at the time of collection. Copies of correspondence that may contain personal information are stored as archives for record keeping and back-up purposes only.
Use of information for a secondary purpose:
We may sometimes use the information we collect for a secondary purpose. That is, for use in a way different from the original reason for collection. We will only do this in the following circumstances:
- Where you have consented
- Where the secondary purpose is directly related to the primary purpose, and you would reasonably expect us to use or disclose the information in such a way, or
- Where we are permitted or required by law, or it is in the interest of public safety to do so.
Security of your information:
We will take all reasonable steps to ensure that the personal information which we may hold about you is not subject to loss, misuse or unauthorized access or alteration. We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer required. We strive to ensure the security, integrity and privacy of personal information especially if submitted to our website. Unfortunately no data transmission over the internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us from our online services. Once we receive your transmission, we will also do our best efforts to ensure the security on our systems.
Additionally, employees of Value First Realty and any contractors who provide services are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from any unauthorized access to personal information.
Links to other sites from Value First Website
Any provided links to websites outside of our website as well as to third party websites are not under our control and we cannot accept responsibility for the conduct of companies linked to our website. Prior to disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Website and its privacy statement.
Access to Personal Information:
You may wish to request access to; correct or delete any personal information that we may hold about you. If so, please do not hesitate to contact us. This is part of our commitment to take all reasonable steps to ensure that the information we hold about you is accurate, complete and up to date. Please note that a fee may be charged to cover all reasonable costs that we may incur in providing you with access to your personal information.
